Framework for a set of e-government core indicators

Abstract

Information and communication technology (ICT) and its applications offer many opportunities for economic and human development. Within the framework of the World Summit on the Information Society (WSIS), national governments, together with other stakeholders at national, regional and international levels are engaged in conceptualizing and deploying ICT and e-government applications in support of development. A recent publication by the Partnership (2011) suggested a set of e-government core indicators to measure this target. Many of the standards developed for those indicators have been adapted for this report. The Partnership, through its Task Group on e-Government, has been actively engaged in the development of internationally comparable e-government indicators since 2006. This has proved to be a challenging task because of a number of difficulties associated with e-government measurement; these are discussed in several publications and in chapters 2 and 3 of this report. The objective of this report is to support country efforts at producing high-quality and internationally comparable e-government statistics by providing a set of indicators and associated standards. The latter include definitions of indicators and terms, specifications of scope and statistical units, classifications, formulae for calculation of indicators and model questions.