Measuring e-government :key policy instrument for information society development

Abstract

There is a growing recognition worldwide that effective public sector governance requires the use of ICT in making the functioning of government more efficient and in improving the delivery of government services for organizations and individuals. This policy brief recognizes the series of challenges that African countries face in implementing the ICT indicators and encourages African governments to adopt the set of e-government indicators on the view that they provide the basis for assessing their status compared to other economies and enable them to identify gaps in the undertaking of appropriate policy measures are aimed at contributing to improvements in public service delivery to their citizens.