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dc.description.abstractIn the present report, the achievements, challenges and lessons learned in the delivery of the Economic Commission of Africa (ECA) quality assurance function in 2017 are presented. This is the third edition of the annual report on assuring quality at ECA; it is particularly relevant as the report is written at the end of the ECA Operational Quality Policy and Plan 2014-2017. Accordingly, while the report is focused on 2017, it also reflects on the commission’s performance in delivering its quality assurance function in the entire period of the policy and plan. The main objective was to ensure that all major ECA products and services delivered in the period under review were quality reviewed and that the divisions and sub regional offices that delivered the products and services recognized the value addition of the quality assurance exercises. Another objective was to seize opportunities to improve the understanding of ECA staff of the commission’s quality assurance function. In that regard, efforts were made to demonstrate how quality assurance is an integral part of program and project management and not a standalone function. It was envisaged that an understanding of this holistic perspective would facilitate the delivery of the ECA quality assurance function. The rest of this report is structured as follows. In section 2, the results achieved in 2017 under the different ECA quality assurance policy objectives are presented. Section 3 contains a discussion on the challenges and lessons learned in implementing quality assurance practices and section 4 concludes the report by presenting the way forward for the quality assurance function of ECA.en
dc.titleAnnual report on assuring quality at the Economic Commission for Africa: achievements, challenges and lessons learned 2017en
ags.descriptionNotesIncludes bibliographical reference.en
ags.publisherPlaceAddis Ababaen
ags.publisherNameUN. ECAen
dc.date.accessioned2018-05-17T12:33:55Z
dc.date.available2018-05-17T12:33:55Z
dc.date.issued2018
dc.format.extentii, 19 p.
dc.languageeng
dc.typeReports
uneca.subject.fulltaxonomyUNBIS::QUESTIONS ORGANISATIONNELLES::ACTIVITES OPERATIONNELLES::ACTIVITES OPERATIONNELLES
uneca.subject.fulltaxonomyUNBIS::CUESTIONES DE ORGANIZACION::ACTIVIDADES OPERACIONALES::ACTIVIDADES OPERACIONALES
uneca.subject.fulltaxonomyUNBIS::INDUSTRIE::GESTION::GESTION DE LA QUALITE
uneca.subject.fulltaxonomyUNBIS::INDUSTRIA::GESTION::GESTION DE CALIDAD
uneca.subject.fulltaxonomyUNBIS::INDUSTRIE::SERVICES D'APPUI AU DEVELOPPEMENT INDUSTRIEL::CONTROLE DE QUALITE
uneca.subject.fulltaxonomyUNBIS::INDUSTRIA::DESARROLLO INDUSTRIAL Y SERVICIOS DE APOYO::CONTROL DE CALIDAD
uneca.subject.fulltaxonomyUNBIS::INDUSTRIE::GESTION::GESTION D'ENTREPRISES
uneca.subject.fulltaxonomyUNBIS::INDUSTRIA::GESTION::ADMINISTRACION DE EMPRESAS
uneca.subject.fulltaxonomyUNBIS::DESCRIPTEURS GEOGRAPHIQUES::AFRIQUE::AFRIQUE
uneca.subject.fulltaxonomyUNBIS::DESCRIPTORES GEOGRAFICOS::AFRICA::AFRICA
uneca.classification.fulltaxonomySubject Categories::INDUSTRIE::05.02.00 GESTION
uneca.classification.fulltaxonomySubject Categories::INDUSTRIA::05.02.00 GESTION
uneca.workflow.processedtrue
ags.creatorCorporateUnited Nations. Economic Commission for Africa
ags.subjectThesaurusOPERATIONAL ACTIVITIES
ags.subjectThesaurusQUALITY MANAGEMENT
ags.subjectThesaurusQUALITY CONTROL
ags.subjectThesaurusBUSINESS MANAGEMENT
ags.subjectThesaurusAFRICA
ags.subjectThesaurusACTIVITES OPERATIONNELLES
ags.subjectThesaurusACTIVIDADES OPERACIONALES
ags.subjectThesaurusGESTION DE LA QUALITE
ags.subjectThesaurusGESTION DE CALIDAD
ags.subjectThesaurusCONTROLE DE QUALITE
ags.subjectThesaurusCONTROL DE CALIDAD
ags.subjectThesaurusGESTION D'ENTREPRISES
ags.subjectThesaurusADMINISTRACION DE EMPRESAS
ags.subjectThesaurusAFRIQUE
ags.subjectThesaurusAFRICA
ags.subjectClassification05.02.00 MANAGEMENT
ags.subjectClassification05.02.00 GESTION
ags.subjectClassification05.02.00 GESTION
ags.availabilityNumberb11887096
ags.availabilityNumber2018
ags.availabilityLocationECA-HQ
ags.rights.termsofusepublic
ags.JNb11887096
uneca.language.supporteden


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